Frequently Asked Questions

Find answers to common questions about our WPC and SPC flooring products, ordering, installation, and company policies. If you don't see what you're looking for, our team is happy to help.

• What materials are used in your WPC flooring?

  Our wood-plastic composite flooring combines wood fibers, plant cellulose, and high-polymer materials. The result is a dense, durable board that resists deformation, mold, and aging — without the use of benzene or formaldehyde.

• Is SPC flooring waterproof?

  Yes. SPC stone-plastic composite flooring is fully waterproof and moisture-proof, making it suitable for kitchens, bathrooms, basements, and other high-humidity areas.

• Are your products environmentally friendly?

  Our products are eco-friendly and recyclable. They contain no benzene or formaldehyde, and our manufacturing processes are guided by environmental responsibility. The company holds FSC Forest Certification, ISO1400 System Certification, and ISO9001 Quality Assurance certification.

• Can I customize colors and textures?

  Yes. Both our WPC and SPC flooring lines offer customizable colors and surface textures to match your design requirements.

• What kind of maintenance do your floors require?

  Our flooring is designed for low maintenance. The surfaces are insect-proof, stain-resistant, and easy to clean with standard household products. No waxing or special treatments are needed.

• Do you offer products beyond flooring?

  Yes. In addition to SPC and WPC flooring, we manufacture plastic-wood armrests, arbors, wooden houses, and flower boxes — all using the same durable composite materials.

• How can I place an order or request a sample?

  Please contact us directly by phone. Our service hotline operates 365 days a year, from 8:30 to 23:00.